Section 3-A

This course provides the student with the introduction to the skills, knowledge and techniques required to manage and maintain an accommodation department in all types and sizes of hospitality operations, both public and private. Students will gain an understanding of front office and accommodation reservation systems including an introduction to a computerized reservation system. Additionally, there is a strong emphasis on acquiring practical operational skills provided by the requirement to undertake work placement at a commercial property. It will also provide the students with an overview of the management of the interrelationships of various hotel departments.