Section 3-3

Overview  

This course is designed to provide the students the skills and knowledge they will need in order to efficiently perform their duties in the smooth medical office operations which include medical record keeping, scheduling, communication, and other medical administrative and clerical duties.

Objectives

At the end of the course you will be able to:

• Analyze concepts and principles as practiced by health professionals in medical offices and healthcare facilities;  
• Distinguish the roles of a medical administrative personnel in order to establish communication trust and confidence to work harmoniously with other personnel in the medical office setting;  
• Exhibit proficiency in the use of computer devices and software applications as tools to enhance work performance and office productivity;  
• Perform basic medical office procedures;  
• Produce and manage business correspondence and medical documents accurately using proper formatting, grammar, spelling and punctuation integrating confidentiality and conforming with medical and legal ethics.  
• Participate in planning, research and problem solving activities to enhance communication skills, develop coordination, teamwork and leadership.